Reference

Terms That Cover Your richebd Account

Everything you do here — opening the account, moving money through bKash, Nagad or Rocket, taking a seat at a live table — runs on one published set of terms.

Wallet and payment clausesOne account per personSettlement rules per gameAccess governed by local law
richebd Terms That Cover Your richebd Account
SUPPORT ROUTES

Reaching Us About Terms and Account Rules

Questions about these terms come to one desk, not three. Chat from inside your account wallet and your registered number plus your recent transactions load with the conversation — useful when a Nagad deposit cleared on your side but the balance did not move. Email suits anything you want in writing, such as a closure request or a correction to your details. Either way, name the game and the time if a round is in dispute.

Chat from your wallet Tap the chat icon inside your account wallet on mobile or desktop. Your registered number and recent transactions load with the conversation, so the team can trace a Nagad deposit without asking you for reference codes.
Email for the record Use the contact address published on this page for anything you want in writing — a closure request, a correction to your details, or a dispute about a settled round. Quote your registered number so we can match the account.
Help link in the menu Every screen in the lobby carries a Help link in the account menu, including during a live table. Open it mid-round and the conversation keeps the table name attached, which saves an explanation later.
DATA AND ACCESS

How We Hold Account Details and Access

Handling your details is part of the same agreement. We ask for your mobile number, verify it by OTP, and tie the wallet to that number — nothing more than we need to run deposits and withdrawals. Records of each bKash, Nagad or Rocket transfer stay with the account so both sides can check a settlement later. Session cookies keep you signed in on your own device; clear them and the next visit asks for a fresh OTP. Ask support if you want details corrected or the account closed.

Login and OTP

One account per person, tied to one mobile number. Every sign-in on a new device needs an OTP sent to that number. Never pass the code to anyone, including someone claiming to be from support.

What we keep

Your registered number, your wallet details and the record of each deposit and withdrawal. That record is what lets us reconcile a bKash transfer that cleared on your side but not on ours.

Cookies and sessions

A session cookie keeps you signed in on your own phone or laptop. Clear your browser and the next visit asks for a fresh OTP. We use that cookie for login state, not for tracking what you browse elsewhere.

Corrections and retention

Ask support to correct a name, number or email, and to close the account if you are stepping away. Transaction records stay after closure for as long as wallet reconciliation needs them.

Questions About Terms and Account Access

The six questions we get most about this page, answered the way we would say it on chat. If yours is not here, send it through the support routes above and we will add it when it keeps coming up.

The new wording goes live on this page and applies from then on. Keeping the wallet open counts as accepting it. If you would rather not, message support and we will close the account and settle the balance.

Yes. Deposits and withdrawals through those rails sit under the payment clauses, including the rule that the wallet should be in your own name. A mismatched name is the usual reason a withdrawal stalls at verification.

Message support from your account wallet with the game name and the time. The team pulls the provider record and checks it against the terms in force when you placed the bet.

Ask for closure and say where the balance should go — normally the same bKash, Nagad or Rocket wallet you deposited from. Verification finishes first, then the account is closed. Keep the confirmation message.

It means we cannot decide for you whether online casino play is allowed where you live. Check your local rules before you register. If play is restricted in your region, these terms do not give you access.

This page always carries the current wording, and the date on the notice tells you when it last changed. Save or print a copy if you want one of your own.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.